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University of St. Gallen

Competence Center Cognitive Automation

Moving Beyond Rule-Based Automation with Artificial Intelligence.

Seize cognitive automation for gaining competitive advantage!

The Competence Center Cognitive Automation combines academic insights from the forefront of cognitive automation research and advisory expertise in a platform of exchange and collaboration for practitioners. Members are enabled to seize the vast potential of cognitive automation to improve operational efficiency and effectiveness, and to leverage cognitive technologies as a strategic differentiatior for their organization.

  1. We offer a unique, and highly exclusive platform for collaboration and exchange in a secure environment.
  2. We provide guidance and support for your cognitive automation inititatives through our academic expertise in the field.
  3. We facilitate an objective estimation of your status quo and maturity of your cognitive automation practices, and are your partner in inducing and managing organizational change.
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Competence Center Cognitive Automation

The rise of Artificial Intelligence impacts every part of society and business as we know it today. Through the proliferation of data and inference-based algorithms we are able to move beyond traditional, rule-based automation through cognitive automation. Thus, organizations face a myriad of opportunities in all dimensions of how they conduct digital business today, i.e. improving or reengineering internal processes, innovating customer channels, and enriching or creating new products and services. However, at the same time, organizations are confronted with an urging necessity of effectively seizing these opportunities in order to gain competitive advantage to remain or become relevant players in this fast-paced environment.

Vision

The Competence Center Cognitive Automation strives for being one of the leading catalyzers of academic rigor and practical relevance in the realm of cognitive automation in the DACH region. It poses a platform for interorganizational and transindustrial exchange and collaboration, and provides its partners with academic advisory services. It is our goal to offer guidance and support to our partners on their journey on seizing cognitive automation for gaining competitive advantage.

Approach

«Learning from another for another» is the guiding principle of the Competence Center Cognitive Automation. While every organization is faced with individual opportunities and challenges regarding the successful implementation of cognitive automation, the competence center serves as a melting pot of best practices and failures, which facilitates organizational learning. Enriched with the newest insights from research, we consolidate and multiply insights from practice and foster exchange across organizational borders to learn together, from the best for the best.

Value Proposition

We believe that each organization (sooner or later) will face its unique cognitive automation journey. We position ourselves as sparring partners of organizations striving to play a leading role in their business ecosystem through leveraging the potential of Artificial Intelligence for cognitive automation. In that, we support organizations by providing objective, and scientifically sound inputs that are multiplied through the collaborative network of partner organizations within the Competence Center Cognitive Automation.

Benefits

Services

Business Model Innovation through Cognitive Automation

Cognitive automation moves beyond mere efficiency cases and poses both an opportunity and threat to your business model to becoming disruptive or being disrupted. With our longstanding expertise in business model innovation, we help you to identify the pivotal changes, advancements, and extensions needed to be ahead of competition.

 

Cognitive Automation Use Case Assessment

We help you find answers to the question of which tasks are suitable for cognitive automation in your company and define the capabilities that you need (to acquire) to successfully implement cognitive automation use cases. We also serve as objective third-party advisors in assessing the potential of existing use case candidates for cognitive automation.

 

Designing Cognitive Automation Use Cases

We support you in implementing cognitive automation use cases in your organization by seizing our experience in designing digital solutions that are economically viable, technically feasible, and desired by the user.

 

Insights

Our Latest Study on the Management of AI Projects

This study with 32 practitioners from 6 different industries points out challenges and successful practices of managing AI projects and targets organizations that strive to play a leading role in an “artificialized” world of tomorrow.

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Is this Task Suitable for Cognitive Automation?

Coming soon: Our team is developing a digital, interactive assessment tool that helps you to assess the suitability of your tasks for cognitive automation.

Ecosystemic Capabilities for Cognitive Automation

Coming soon: We investigate which skills and resources you need to successfully implement cognitive automation use cases in your organization.

Events

15

May

15. May

Online Workshop on AI Project Management

Location: Müller-Friedberg-Strasse 8, 9000 St. Gallen

Date: 15.05.2020

Online Workshop on AI Project Management

15. May, 2020

Location: Müller-Friedberg-Strasse 8, 9000 St. Gallen

Join our interactive workshop on managing AI projects where we present the results of our Study with 32 practitioners from 6 different industries. Besides presenting the challenges and best practices of managing AI projects, cross-industry exchange will be fostered in this workshop setting among practitioners from various industries. Together with the workshop participants, the next study and strategic orientation of the Competence Center Cognitive Automation will be discussed.

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About Us

Dr. Philipp Ebel

Lehrstuhl HSG

Christian Engel

Lehrstuhl HSG

Edona Elshan

Lehrstuhl HSG

Prof. Dr. Jan Marco Leimeister

Lehrstuhl HSG

Our Address

University of St.Gallen (HSG)
Institute of Information Management
Chair of Prof. Dr. Jan Marco Leimeister
Competence Center (CC) Cognitive Automation

Müller-Friedberg-Strasse 8
9000 St. Gallen
 +41 71 224 32 10

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